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Course Outline
45 modules
Standard Duration
3 days
Advanced Duration
3 days
Classes
Physical/Virtual (3days/week)
Customer Service & Sales Skills
Learn how to handle customer interactions, improve customer experience, and boost sales through communication strategies.
Standard
Customer Service Excellence
- Understanding customer expectations & behavior
- The psychology of excellent customer service
- Effective communication & active listening skills
Sales Techniques & Persuasion Strategies
- The fundamentals of selling & understanding your audience
- Handling objections and closing sales like a pro
- Emotional intelligence in sales & customer interactions
Practical Sales & Customer Engagement Exercises
- Role-playing real-life customer service scenarios
- Email and phone sales strategies
- Building long-term customer relationships
What's included
- 3-Days Intensive Practical Training Program
- Real-world Projects
- Access to Alumni Networking
- 1-Month free Mentorship
- Building Portfolio
- Examination
- National and internationally recognised Curriculum
- Hostel accommodation available
- 24/7 internet access and electricity
- E-library access for all students
Enroll today and take advantage of our outgoing 40% scholarship program
Advanced Curriculum:₦110,000 ( ₦70,000)
We have a flexible payment plan that accommodates all backgrounds, and all you need to do is click ENROL NOW Button Below:
We can’t wait to welcome you on board and embark on this exciting journey together!
Here are the payment plans:
Claim your 40% Scholarship today by clicking Here Now
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